Get in touch
We usually reply within two working days. For billing questions, include the email on your account.
For help using the studio, the frequently asked questions and getting started guide cover recording, screenshots, and customization.
Before reporting a problem
For a recording or export issue, note your browser name and version, operating system, and the steps that led to the problem. Include the exact error message if one appears.
If a project is missing, check that you are using the same browser profile and website address where you saved it. Projects are stored on your device; switching browsers or clearing site data can make them unavailable. An exported JSON backup can be imported from the homepage's Projects panel.
Privacy and responsible use
Read the privacy policy for information about local storage and data handling, or the terms and conditions for acceptable use. Texting Studio is independent of WhatsApp and Meta; it cannot help with WhatsApp accounts or recover real WhatsApp messages.